🔐 Privacy Policy
Last updated: January 5, 2025
Your Privacy Matters
At PelisFlix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our streaming platform.
📋 1. Information We Collect
Personal Information
When you create an account or use our services, we may collect the following personal information:
- Name and email address for account registration
- Username and password for platform access
- Profile preferences and settings
- Communication preferences and contact information
- Payment information for premium services (if applicable)
Usage Information
We automatically collect information about how you use PelisFlix:
- Content viewing history and preferences
- Search queries and browsing patterns
- Device information and browser type
- IP address and location data
- Platform interaction and engagement metrics
Technical Information
To provide optimal service, we collect technical data including:
- Browser version and operating system
- Screen resolution and device capabilities
- Network connection quality and speed
- Error logs and performance metrics
🎯 2. How We Use Your Information
Purpose | Information Used | Legal Basis |
---|---|---|
Account Management | Personal details, login credentials | Contract fulfillment |
Content Recommendations | Viewing history, preferences | Legitimate interest |
Platform Improvement | Usage patterns, technical data | Legitimate interest |
Customer Support | Contact information, issue details | Contract fulfillment |
Marketing Communications | Contact preferences, interests | Consent |
Personalization and Recommendations
We use your viewing history and preferences to provide personalized content recommendations, improving your entertainment discovery experience. This helps us suggest movies and TV series that align with your interests and viewing patterns.
Service Enhancement
Usage data helps us optimize platform performance, identify popular content, and develop new features that enhance user experience. We analyze aggregated data to understand trends and improve our services.
🤝 3. Information Sharing
Third-Party Partners
We may share limited information with trusted partners for specific purposes:
- Analytics providers to understand platform usage
- Technical service providers for platform maintenance
- Content providers for recommendation accuracy
- Payment processors for transaction security (if applicable)
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and the safety of our users. Such disclosures are made only when legally necessary and in accordance with applicable privacy laws.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. Users will be notified of any such changes in ownership or control.
🔒 4. Data Security
Security Measures
PelisFlix implements comprehensive security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training programs
- Secure servers with firewalls and intrusion detection
- Regular backup and disaster recovery procedures
Data Breach Response
In the unlikely event of a data breach, we have established procedures to quickly identify, contain, and address security incidents. Affected users will be notified promptly in accordance with applicable laws and regulations.
⚙️ 5. Your Privacy Rights
Access and Control
You have the right to:
- Access your personal information stored on our platform
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- Withdraw consent for data processing
Cookie Management
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality and personalization features.
🍪 6. Cookies and Tracking
Cookie Types
PelisFlix uses various types of cookies to enhance your experience:
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us understand how users interact with our platform
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements (with consent)
Analytics and Tracking
We use analytics tools to understand user behavior and improve our services. These tools may collect information about your visits, including pages viewed, time spent, and interaction patterns.
👶 7. Children's Privacy
PelisFlix is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete such information immediately.
For users between 13 and 18, parental consent may be required for certain activities. We encourage parents to monitor their children's online activities and discuss internet safety.
🌍 8. International Data Transfers
PelisFlix may transfer your personal information to servers located in different countries to provide our services globally. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.
Data Protection Standards
When transferring data internationally, we implement appropriate safeguards such as:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions for certain countries
- Certification schemes and codes of conduct
📅 9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, we securely delete or anonymize it.
Retention Periods
- Account information: Until account deletion
- Usage data: Up to 2 years for analytics purposes
- Communication records: Up to 3 years for customer service
- Legal compliance data: As required by applicable laws
🔄 10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Significant changes will be communicated through platform notifications or email. Continued use of PelisFlix after policy updates constitutes acceptance of the revised terms.
📞 11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:
- Email: [email protected]
- Contact form on our Contact page
- Postal address: Available upon request
Your Trust Is Important
We value your trust in sharing your personal information with us. PelisFlix is committed to maintaining the highest standards of privacy protection and data security. Thank you for choosing our platform for your entertainment needs.